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Governance

Privacy policy.

How The ENGLISH Academy website and mobile app collect, use and protect your information.

Last updated: 10 June 2026

Who we are

The ENGLISH Academy (“TEA”, “we”, “us”) is a British curriculum school in Hawally, Kuwait. This policy explains what information is collected when you use our website at tea.edu.kw or the official The English Academy mobile app, and how we look after it. The website and the app share the same content and the same privacy practices.

What we collect, and why

We collect the minimum needed to run a useful school website. We use a small number of trusted services to do this:

Google Analytics 4

Anonymous website usage statistics

Pages visited, approximate location (city level), device and browser type. We do not see your name or identity.

Provider privacy policy

OneSignal

Push notifications (only if you opt in)

A push notification device identifier (token), device and browser type. No name or contact details are required.

Provider privacy policy

Web3Forms

Delivering enquiry, transport and feedback forms

The details you type into a form (such as your name, email address, phone number and message), delivered securely to the school's email inbox.

Provider privacy policy

Chatbase (Ask TEA)

Our AI assistant for common questions

The messages you type into the chat window, used to generate answers and improve responses. Please do not share sensitive personal information in the chat.

Provider privacy policy

What we never do

  • We never sell your personal information to third parties.
  • We never use your information for advertising.
  • We never share form submissions outside the school, except as required to deliver them (see Web3Forms above) or by law.

Your choices

  • Push notifications are entirely optional. You can disable them at any time in your browser or device notification settings.
  • Analytics can be limited using your browser’s privacy controls or Google’s opt-out tools.
  • To ask about, correct or delete information you have sent us through a form, contact us using the details below.

Children’s privacy

The website and app are intended for parents, guardians and prospective families, not for use by children. We do not knowingly collect personal information from children through the website or app.

Changes to this policy

If our practices change, we will update this page and revise the date at the top.

Contact

For any questions about this policy or your information:

IT Manager
The English Academy
Ahmad Ibn Tolon St, Area 8, Hawally, Kuwait
+965 2265 1061 / 1196
enquiries@tea.edu.kw · tea.edu.kw